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Managed Dedicated Servers
What is Managed Hosting?Managed Hosting: An expanded dedicated hosting service where the web host manages server(s) for their clients. Managed hosting is ideal for companies that don't have an internal IT staff, or want to free up their IT staff to focus on other tasks. Many companies are skeptical about turning the management and hosting of their servers over to a web hosting provider, but those who utilize managed hosting services are finding that IT outsourcing can save money and time while letting them focus on core business initiatives.
DMI Web Hosting offers managed services for their entire product line of linux servers. It is important to stress the fact that we offer managed servers. Many companies out there offer servers but fail to notify the client of the unmanaged server they will be buying. Selling an unmanaged server greatly reduces the overhead cost of a dedicated server provider, but we still offer our services at affordable rates and you won't need the "know-how".
For those who offer managed servers, it is important to try and clarify exactly what is covered under managed services. We will try to outline what we cover. This outline is not concrete as many times clients need different things and we will try our best to accommodate those needs.
- Kernel Upgrades, OS patches
- Backups and restoration help if needed (only on servers with 2 or more drives)
- cPanel/WHM Updates
- PHP updates
- Mysql updates
- System pre installed services updates. ( we do not update 3rd party scripts installed)
- WHM/cPanel assistance includes but not limited to, creating, deleting, setting up, email and dns
- PHP compilation
- MySQL optimization
- SSL configuration and installation
- Custom DNS configuration
- Email troubleshooting
- FTP troubleshooting
- High Server Load troubleshooting
- Best Effort Third Party Application Support
- Hardware Replacement SLA 2-6 hours
- Compromised Server Recovery
- Software Firewall Installation and Configuration
- Failed Drive service restoration, we will assist in restoring of all accounts to our ability
- Database corruption assistance
- Assistance with system alerts or warnings
- Hands on help with preinstall system settings
- High Bandwidth consultation needs
Since we offer such a broad range of services please be advised that the list above is only a guidance to the many services which are included with our servers. We will provide any level of help within reason to the best of our ability.
Note: Custom script installations are not covered by our managed services. Such installations which have an approximate time of more then 30 minutes of admin time to be installed will be required to be given a install quote prior to being done. You are then free to reject or accept the installation quote. Please contact us if in doubt.
All prices, information and packaging on this page and our other related dedicated server pages are subject to change and availability. This page is kept up-to-date as regularly as possible, however due to changes in the market prices may vary. Please contact our Dedicated Sales department for the most current prices and availability. Delivery schedules may vary due to existing order processing schedules and hardware availability. All orders are treated with top priorty and will be expedited as quickly as possible.
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