Professional Web Hosting ServicesShared HostingSmall Business HostingEmail HostingBlog HostingReseller Hosting
Managed Dedicated Servers
24x7 Server Monitoring for Linux serversOur business is here to provide top notch service and the highest level of uptime possible. We understand your website needs up as close to 100% as possible. We take downtime very seriously and will strive to always prevent it whenever possible. In an event there is downtime we offer our clients with a basic level of server monitoring 24 hours a day 7 days a week all year round. Even when you are sleeping rest assured your server is being watched by our dedicated support staff.
Ping
Pinging a server is a first level of troubleshooting method which will tell us if a server will respond when queried by sending a packet. If the server is down or not responding it will result with 100% packet loss as a reply. The latter doesn't mean the websites are up necessarily. A server may be responding but overloaded where websites or other services are not loading.Side Note:
It is possible to disable ping test responses via firewalls, routers, and/or server settings. Accordingly, not all servers will response to Ping requests even if operational. Microsoft.com is an example of site that has disabled Ping responses. It is important for you to let us know if you disable ping on your server to prevent unnecessary monitoring at that level. Failure to do so will result in troubleshooting or reboots on our end that is not required.
Official Definition:
A utility to determine whether a specific IP address is accessible. It works by sending a packet to the specified address and waiting for a reply. PING is used primarily to troubleshoot Internet connections. There are many freeware and shareware Ping utilities available for personal computers. Network - Ping - Server
Factoid:
It is often believed that "Ping" is an abbreviation for Packet Internet Groper, but the author of Ping has stated that the name comes from the sound that a sonar makes.
SSH
SSH is another first level test to check if a server is responding. SSH lets us connect to the server remotely within the network to gain access to the server via command line versus console. If the server is not responding to SSH most of the times it will mean it is offline or overloadedSide Note:
If you have SSH disabled or listening on another port please let us know so we can adjust our monitoring. Failure to do so will result in extra troubleshooting or reboots on our end that is not necessary.
Official Definition:
Developed by SSH Communications Security Ltd., Secure Shell is a program to log into another computer over a network, to execute commands in a remote machine, and to move files from one machine to another. It provides strong authentication and secure communications over insecure channels. It is a replacement for rlogin, rsh, rcp, and rdist. SSH protects a network from attacks such as IP spoofing, IP source routing, and DNS spoofing. An attacker who has managed to take over a network can only force ssh to disconnect. He or she cannot play back the traffic or hijack the connection when encryption is enabled. When using an ssh slogin (instead of rlogin) the entire login session, including transmission of password, is encrypted; therefore it is almost impossible for an outsider to collect passwords. SSH is available for Windows, Unix, Macintosh, and OS/2, and it also works with RSA authentication.
All prices, information and packaging on this page and our other related dedicated server pages are subject to change and availability. This page is kept up-to-date as regularly as possible, however due to changes in the market prices may vary. Please contact our Dedicated Sales department for the most current prices and availability. Delivery schedules may vary due to existing order processing schedules and hardware availability. All orders are treated with top priorty and will be expedited as quickly as possible.
Resource Menu 
Resellers
Earn extra money reselling for a tier 1 web hosting company. Learn more »New to Hosting?Let us help you get started. |
